Level Up! Participant Enrollment and Seasonal Instructions

Instructions for first-time Level Up! participants

Onboarding Steps

If you have not already done so, be sure to fill in the LEVEL UP! Interest Form so we can get you into our main participation list.

1. Complete the Volunteer Well Information Form, which asks for technical specifications of your well location and construction details. If you have any paperwork related to your well’s construction or maintenance, it will be helpful for completing this form. We have staff who can help you if this is a challenge. Just let us know if you would like assistance and we can schedule a call.

After you complete the Volunteer Well Information Form, our staff will work on enrolling your well in our database program. This can take some time, so thank you in advance for your patience. Once your well is fully enrolled in the database, you will be issued an anonymized, confidential Well ID number and PIN via email. If you ever lose or forget your Well ID or PIN, contact us and someone will reach out to personally give you that information securely. (Note: You do not need the Well ID and PIN to take your measurement, so don’t delay measuring if you have not received it yet.)

2. Learn how the Ravensgate 300 Sonic Water Level Measuring Device Works. (It is very simple and fast!). Watch this 3 1/2 minute video explaining how quick and easy it is to use this device.

3. Locate your well and confirm that you know how to open the port to measure the water level.  You may need a tool like a vice grip or ratchet set). If you need assistance, you can send us a photo and our staff can advise you.

Before Measurement Day

1. Schedule your measurement day and reserve the Sounder Water Level Measuring Tool on the reservation calendar. (Skip this step if you have your own device.)

• Devices are available for free, weekday loan.
• Pick up and return on the same day. If you need to keep overnight, please inquire to make special arrangements.
• Be sure to complete the required DIGITALLY SIGNED LOAN AGREEMENT which is linked to the reservation system webpage.
• The tool comes in a protective case with step by step pictorial instructions inside the case

Choose from three locations (Santa Rosa, Petaluma and Sonoma). Sign up using our online reservation calendar on this page.

3. Measure your well level. Stop using well water for at least 2, or up to 12 hours on the day you plan to measure your well water level and take notes on the results.

4. Return the device so the next person can use it.

After Measurement Day

1. Report your measurement to the Groundwater Data Dashboard using your Well ID number and PIN after they have been issued to you by our staff.  The form is linked in the header of the Dashboard’s front page. The webpage link provided here is to an introductory page that provides some instructions on how to navigate and understand the dashboard features.

2. Your measurement will appear on the Groundwater Data Dashboard after the month is over once our technical staff has reviewed the information.  Once you have more than one measurement submitted, your data will be displayed on a hydrograph that can be viewed when you click on your well displayed on the map.

3 easy steps for returning LEVEL Up! participants

1.  Reserve a well sounder tool to measure your well level for the location and day that works best for you. (Skip this step if you have your own device.)
   • Tools are available for free, weekday loan.
   • Pick up and return on the same day. If you need to keep overnight, please inquire via contact listed to make special arrangements for an early morning device return time.
   • Be sure to complete the required DIGITALLY SIGNED LOAN AGREEMENT which is linked to the reservation system webpage.
   • The tool comes in a protective case with step by step pictorial instructions inside the case

   Choose from three locations (Santa Rosa, Petaluma and Sonoma) and sign up using our online reservation calendar on this page.

2. Measure your well level. Stop using well water for at least 2, up to 12 hours and then measure your well water level and take notes on the results.

(Remember to return the tool so the next person can use it.)

3. Report your measurement to the Groundwater Data Dashboard using your Well ID number and PIN. (forgot your Well ID and PIN? email us for help!) The webpage link provided here is to an introductory page that provides some instructions on how to navigate and understand the dashboard features.

After you have completed two measurements, your measurement will appear on the Groundwater Data Dashboard a few weeks after the measurement season is over once our technical staff has reviewed the information.  Once you have more than one measurement submitted, your data will be displayed on a hydrograph that can be viewed when you click on your well displayed on the map.